Get in touch

Whether you want to reach a specific member of our team, or contact us with a general question or query about your benefits, below are all the details you need.

Contact the Administrators

For queries about your benefits, to notify us about a change of address, or to request a new expression of wish form, contact our Scheme Administrators. Call 0800 488 0795 or email midcounties.co-operativepensionscheme@isio.com

Contact the Secretary to the Trustees

If you have any comments for the Trustees, please contact Helen Flint-Hill, Secretary to the Trustees, who is based at the Society’s Head Office in Warwick. Call 01926 516000 or email Helen.Flint-Hill@midcounties.coop

Raise a complaint

We're sorry to hear that you're not happy. Complaints are handled by our Secretary to the Trustees in the first instance, so please get in touch on email Helen.Flint-Hill@midcounties.coop - and we will look to resolve your issue as quickly as possible.